
Virgin Internet Reviews
Before jumping the gun and signing up, feel free to read some Virgin internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Virgin reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Virgin internet plan reviews.
Virgin internet plans reviews
Are you hesitant to change internet plans? Check out the Virgin internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
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Last 365 days average
3.4
All time average
3.3
Sergie
sherbrooke, quebec
When you call it ALLWAYS turns into a fight they ask you for your date of birth you tell them you have a nip they loose it you reinstall it with them e very time you call but never works and they harass you for your date of birth again next time again and again they do not do address changes in system there bills are totally incomprehensible they do a hard check on your credit instead of a soft More
Shawn
braeside, ontario
After three modems testing them etc they say there is an outage at our house only. The only house in the neighborhood without internet. Tech hung up on me never offered any solutions ….”try it again in a few days” You would think they would send someone to check the physical line but we get …. There must be an outage at your house. I checked no outages in our town. Hmmmm lies lies lies. Bye bye bye
Catherine Ursula
quebec, quebec
I am receiving emails and daily phone calls harassing me claiming that I have cancelled my mobile account with Virgin Plus 3 months ago. I never cancelled; I just added Internet to a bundle with my mobile service. I have spent at least 3 hours on the telephone with Virgin Mobile over this, the last time I was assured that the charge has been cancelled. Since then, I have still been receiving calls More
Farshid Daryabor
st. john's, newfoundland-labrador
A completely lying and unresponsive company and the only priority for them is the customer's money. I was tricked for subscribing . In the first year, they offered a suitable plan with a reasonable cost. They increased the payment from the second year, and in the third year, it increased by about 25%. In general, I do not recommend Virgin at all. I am surprised, I had canceled the subscription More
Lamia
montreal, quebec
Internet outages for no reason. No fruitful assistance. Technician who should come but doesn't even come. I'm leaving the service for sure.
John
milton, ontario
Had an extreme difficult time getting my temporary PIN. Calling Virgin is a joke. I must have cursed 1000 times.
Have Virgin TV and after they installed , told me had to buy two fire sticks to watch the TV. I was not advised prior. Caught me by surprise. Have 3 tvs ,
Overall experience. Horrible
Labal
brossard, quebec
Never again, I wasted time with you, I have a problem with the Internet, good luck with the service, you get hung up on the line after 20 minutes, my 3rd appointment this morning was canceled by Virgin however the appointment was given yesterday I had to respond before 4:59 in the morning.
Mia
norwood, ontario
Ever since I got a Virgin internet plan, It has constantly been going out multiple times every day. You also get stuck with it for a while so I am screwed.
Carlene Humphrey
brampton, ontario
The first time the Technician didn't come at the time I asked, and the second time Virgin Internet came they could only install a temporary line.
I'm on a contract with Virgin and I'm only keeping it until my contract is done, I would like a higher speed and I can't get it unfortunately.
Carlene Humphrey 's
Virgin referral code
BGZMJZLL
CopyTarts
tillsonburg, ontario
So I was planning on going to virgin but after they stole $80.80 dollars from my partner, closed her arrives and forced her to pay an extra fifty on top of the bill that WAS paid and the new bill, I can’t. The customer service chat bot is ungodly awful and they make it nigh impossible to talk to a regular person.
Horrible service, we will be closing her account, not paying the rest since it is extortion at this point and moving providers!