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Xplore Internet Reviews

Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.

Client's Ranking
3.5
Network
3.4
Onboarding experience
3.7
Bill
3.6
Customer Service
3.6
Digital experience
3.5

Xplore internet plans reviews

Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Xplore Reviews: Nationwide Satisfaction

With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.

Last 365 days average

47 reviews

3.5

All time average

184 reviews

2.8

Xplore https://www.planhub.ca/img/logo/internet/xplore.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 184 2.8
Xplore
2
2023-10-26
Evening Service Speeds Plummet

most service on most evenings drops to below 8Mps

PlanHub
Xplore
2
2023-10-02
Horrendously Poor Speed Almost Every Evening

Where do I begin? Installer couldn't align LTE antenna in 2 tries. Finally aligned it myself so that it points directly at the tower. Speed is great during the day (~30 Mb/s) but drops off horribly most nights between 6 and 9 PM (2-4 Mb/s). Checked with tech support and signal is strong so problem is Xplore's back end cannot handle the evening traffic. Xplore bought Swift High Speed which had grea More

PlanHub
Xplore
1
2023-09-14
Loser Company

Damn company of crazy, Mongolian losers who don't deserve to exist. if you ever need a service go anywhere except to this global loser company.

PlanHub
Xplore
1
2023-07-06
Going Back To Old ISP

Brutal experience from the morning the technician showed up for the installation. I've been in a horrible mood because of this experience. I've lost time and money. I am trying to make the best of the situation but they really try my patience. Hopefully your experience is better. If everyone had my experience they wouldn't be in business.

PlanHub
Xplore
3
2023-07-02
Xplore: Too Far Away?

I think that for someone close to a tower, Xplore would be a fine provider. My problem is that the service is constantly dropping because of the distance that I am from the nearest tower, and the speed - when I can connect at all - is terrible.

PlanHub
Xplore
2
2023-06-20
Service stop

Finally having access to fiber optics, I stopped my Xplornet satellite service. We were in a hurry! When the service was stopped, the attendant confirmed to me that I would not have a $30 early service cancellation fee. I had to ask because I had been a subscriber for 7 years! And surprise... On the final bill, I was billed $30...and another $30... A discount I had been granted because I had been More

PlanHub
Xplore
4
2023-06-08
"Costly Consequences"

high price

PlanHub
Xplore
2
2023-06-08
Satellite Internet: Ineffective

Satellite internet is not very effective

PlanHub
Xplore
3
2023-05-18
Yes and NO too narrow

When it's working it's very good but too often there are days where it's on off on off you can't start anything like games because at the most vulnerable time it seem to go off. If you are moving then when it comes back on you have lost the game. That in the long run cost money.

PlanHub
Xplore
2
2023-01-18
Xplonert Monopoly: $114/mo

Xplonert exploits and takes advantage of the fact that they are the only ones who can serve us. I pay $114 per month, I don't have unlimited internet, the speed is slow, not to mention that the dome has to be cleared of snow every time. Really dissatisfied. We will have Fiber Argenteuil in the spring

PlanHub