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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.1
Network
3.2
Onboarding experience
3.2
Bill
3.4
Customer Service
2.8
Digital experience
3.3

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

60 reviews

3.1

All time average

375 reviews

3.7

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 375 3.7
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
referral code

CCJ21

Copy

1 person found this useful

EBOX
5
2024-12-15
Good service!

Stable and fast service. Very low latency on fiber (FTTH).

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)
Have a great day,

PlanHub

Nicolas's
referral code

RN363

Copy
EBOX
3
2024-12-14
Good service, horrendous customer support

Didn't get the referring rebate. Contacted customer support via chat and got an horrible experience. First they will ask more questions than a bank to identify you. I mean, seriously they keep birthdate on file. If like me you don't have a phone number, all hell will break loose and the rep will insist, in a passive aggressive way, on having every single piece of information. Must be too complicat More

PlanHub
EBOX
5
2024-12-07
Satisfait

Technicien Bell qui fait l'installation à été patient et pris le temps de répondre au questions. J'avais fait un erreur dans mon adresse courriel pour mon compte, j'ai écris au service à la clientèle par messenger et ils ont répondu dans la minute et réglé le problème. Pour l'instant service impeccable et aucune coupure de service. BAF18 pour reference

PlanHub

FA's
referral code

BAF18

Copy
EBOX
4
2024-11-22
Since purchasing Ball

Just a change of # civic and it's the tower of babel. I used to recommend it, but not anymore. By the way, this is not a positive comment. It seems like everything is done to scrap the company, it's pretty incredible. I thought I was at Bell Canada (this is not a compliment).

PlanHub
EBOX
5
2024-11-19
When the price is right

The good thing about Ebox is that the price displayed is the price I will pay until I find a better deal. There is no price change after stopping a discount, or annual increase (at least not yet). The router used is good, plus it allows the use of your own Wi-Fi networkMore

PlanHub

Anthony's
referral code

TBA17

Copy
EBOX
1
2024-11-17
Awful

Genuinely one of the worst companies I’ve ever dealt with. Service constantly goes down, tech support doesn’t know what they’re doing. Our modem has been out for 24 hours now and Ebox may as well shrug their shoulders. I was supposed to get a new one delivered but no email about it, nothing. I’ll be switching providers. Horrible company, stay FAR AWAY FROM THEM.

PlanHub
EBOX
5
2024-11-16
Meilleur prix, meilleure qualité / Better Price, B

Je suis récemment passé de Bell à Ebox et je ne pourrais pas être plus heureux de ma décision. Le service Internet est fiable et le rapport More

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)

PlanHub

BM's
referral code

BM4244

Copy
EBOX
2
2024-11-14
Installation Chaos and Invoice Issues

The delay, the installation and the first invoice were a big mess.

EBOX Response

Hello, We are sorry for your negative experience with our services. At any time, you can contact us through our different platforms availab More

PlanHub