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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.7
Network
3.7
Onboarding experience
3.8
Bill
3.9
Customer Service
3.5
Digital experience
3.8

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

114 reviews

3.7

All time average

444 reviews

3.8

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 444 3.8
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
EBOX referral code

CCJ21

Copy

1 person found this useful

EBOX
1
2025-03-29
Custom service sucks

Been with e box for at least 7 years. Had to disconnect the wiring to do work behind tv. When I reconnected there was no interne et service. I called and was asked the following to confirm who I am: full name, address with postal, phone number, date of birth as if that’s no enough I needed to tell them about my plan. I said I have unlimited but didn’t know details. I was then told without that the More

PlanHub
EBOX
5
2025-03-24
Service client

Service après vente impeccable, en ligne simple et efficace, Merci Melissa !

PlanHub
EBOX
5
2025-03-08
Affordable and Reliable | My Honest Experience

If you're looking for an affordable and reliable internet provider in Canada, EBOX might be the perfect option for you. After using their se More

EBOX Response

Thanks for the good words!

PlanHub

Esmaelyn's
EBOX referral code

CJJ12

Copy
EBOX
2
2025-02-17
Worst Customer Service ever

You will be lost in an infinite loop of people that has close to no professionnalism (talking to customer service while you hear all their s More

EBOX Response

Hello Robert, We are sorry for this inconvenience. We would like to get in touch with you to verify some details. Could you please send us More

PlanHub
EBOX
5
2025-01-24
price

the lowest I found for 60Mb

PlanHub

Daniel 's
EBOX referral code

BD1728

Copy
EBOX
3
2025-01-21
EBOX yes but

I have been with EBOX since July and I am very happy. Being a low-income person, low prices are what I was looking for. However, today, after only 6 months, I have just been informed that I will be increased by $4/month starting in April, this kind of news is not very pleasant to receive.

PlanHub
EBOX
3
2025-01-21
Unreasonable price increase

Quite frequent breakdown. The Nokia access point is outdated and we have little control over it. I am informed of an increase of $4 per month on $35, it is too much 11% increase. I am changing supplier.

PlanHub
EBOX
4
2025-01-21
Good service

Just a small detail that annoyed me. You have to pay for parking to go to the Longueuil office. This situation should be remedied.

PlanHub