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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.5
Network
3.7
Onboarding experience
3.6
Bill
3.7
Customer Service
3.3
Digital experience
3.5

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

86 reviews

3.5

All time average

512 reviews

3.8

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 512 3.8
EBOX
1
2025-08-20
Bad service, very long support delays

Taking many weeks to set up, they keep sending techs who say something about the fibre line not being set up properly, sending someone to se

More

EBOX Response

<p>Hi Mr Li, We're sorry about this situation. A supervisor would like to contact you privately. Could you please contact us at this email</p> More

PlanHub
EBOX
5
2025-08-16
Good provider

I used EBOX for 1.5 months, all super.

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)
Have a great day,

PlanHub

MihailBah's
EBOX referral code

BM4685

Copy
EBOX
3
2026-01-21
Decline in Equipment Performance

I've used them a few years back (2020) and they were just perfect. Now, what a difference. Old equipment with old encryption. So-so performance of the network too.

PlanHub
EBOX
5
2026-01-20
fast internet, faster set up

fast and reliable internet. I get more speed than what I actually have in my plan, so no complain.

EBOX Response

<p>Hello Paul, Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-) Have a grea</p> More

PlanHub

Paul's
EBOX referral code

SRJ16

Copy
EBOX
5
2026-01-20
Amazing service

They went above and beyond to resolve my problem. They even followed up.

PlanHub
EBOX
4
2026-01-20
GOOD

When I needed support, they responded well. The only downside is that they offer lots of promotions for new customers but nothing for existing ones.

PlanHub
EBOX
3
2026-01-20
Inexpensive and functional

It's a good service, but the installation was complicated.

PlanHub
EBOX
5
2026-01-20
Excellent

I've been a customer for almost 3 years and have always paid the same amount, no increase.

PlanHub
EBOX
5
2026-01-20
Excellent service at a low price

We've been using Ebox since we left the company with a capital C that kept raising its rates every year. We're very happy with Ebox's service and network for a fraction of the price. Since switching to Ebox, we've saved hundreds of dollars.

PlanHub
EBOX
3
2026-01-17
Technical issues/Customer service

The network is unstable; expect frequent technical outages. Customer service agents don't speak French well, often explaining the problem multiple times and identifying themselves at each stage of the call. In short, the overall service quality is far from optimal.

PlanHub