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Fido Internet Reviews

Before jumping the gun and signing up, feel free to read some Fido internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Fido reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Fido internet plan reviews.

Client's Ranking
3.3
Network
3.9
Onboarding experience
3.1
Bill
3.6
Customer Service
3.0
Digital experience
3.1

Fido internet plans reviews

Are you hesitant to change internet plans? Check out the Fido internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Fido Reviews: How Customers Feel

After years of service offering various services, Fido has earned thousands of reviews from customers across the country. Fido reviews are mostly positive, and praise the company's prices and constant promotions. Their ability to combine quality service with low prices has earned them millions of customers.

Last 365 days average

9 reviews

3.3

All time average

58 reviews

3.6

Fido https://www.planhub.ca/img/logo/internet/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 58 3.6
Fido
1
2024-12-02
Complain about your West Vancouver store

I am writing to express my frustration with the service my husband and I received while attempting to switch from Rogers to Fido. We visited the Fido store in West Vancouver to transfer both our accounts, but despite multiple attempts, your team was unable to add my husband's line. At one point, his phone was mistakenly switched to my account, causing further complications.Over three days, we spen More

PlanHub
Fido
2
2024-11-08
Unreliable Offers, No Accountability

They do not honor any offers even if their system is at fault.

PlanHub
Fido
5
2024-07-31
Kyle & Fido Team!

Kyle and the Fido Team were very helpful in assisting me with my bill today. Making arrangements. Payment plan and so on. A very helpful and patient group of people doing their best to assist all callers

Much Appreciated & Enjoy the rest of your Summer!

JJ

PlanHub
Fido
2
2024-04-04
Customer loyalty means nothing to Fido

I have been a Fido customer for approximately 20 years. I upgraded my phone and plan the other day and received confirmation emails for both. I then received an email several hours later saying my plan had been changed back to the plan I had been using previously. I checked my account and saw that it was suspended. After 4 hours on the phone with customer service, I was finally informed that th More

PlanHub
Fido
5
2024-03-06
Customer service by Hong

Hong was really helpful and she helped me switch to a better plan.

PlanHub
Fido
2
2024-02-13
To expensive STAY AWAY FROM FIDO/ROGERS

Call to see if they can give us a cheaper plan and went through 3 different people one which was a manager 2 and a half hours on the phone and all they could offer us was a more expensive plan when we call for a cheaper plan what a way to take care of your customers not worth 280.00 a month Bell is giving more for less stay away from Fido apart of Rogers what a joke once our contract is done and us get rapped we are charging providers

PlanHub
Fido
5
2024-02-02
Affordable Rogers alternative with drawbacks

It's just a cheaper version of Rogers. Never rally had a problem. The issue is price creep. Although there are times it takes forever to upload a photo or it takes several attempts to upload the same photo.

PlanHub
Fido
1
2023-12-01
Fido: A Communication Nightmare

Bad experience, never recommend Fido as well others communication company with them.

PlanHub
Fido
1
2023-11-21
Horrible service

I bought a new device back in June 23rd 2023. The in store rep asked me if I wanted device protection, I said no. On June 25th I received an email thanking me for device protection. I wrote back immediately advising I did not ask for this. They continued to charge me and won’t give my money back advising there are no notes on file. The in store manager said I’d have to call customer service. I ope More

PlanHub
Fido
5
2023-10-05
Affordable and Reliable Internet with Fido

good, stable internet at a speed, and price i can afford. fido has provided everything that i need for internet in our household.

PlanHub