Best Buy Phones: New and Refurbished Deals in Canada

Find new and refurbished phones available at Best Buy Canada, online or in store. Compare Apple, Samsung, Google and Motorola models, check the condition of refurbished units, and see current prices in one place.

Best New Phone Deals at Bestbuy

Compare the new phones available at Bestbuy, manufacturer warranty included. Find the perfect model among top brands like Apple, Samsung, Google and more.

Buying a Phone at Best Buy: Pros and Cons

Best Buy combines a national store network with a large online catalogue that includes refurbished phones from Marketplace sellers. Here is a quick look at its strengths and limits.

  • Stores across Canada where you can see phones in person and get help from staff
  • Unlocked phones and phones activated with a plan from major Canadian carriers
  • Refurbished phones listed in three clear conditions (Excellent, Good, Fair) with a warranty of at least 90 days

  • Most refurbished phones are sold by Marketplace sellers, so quality and service can vary by seller
  • Marketplace purchases must be returned by mail, not in a Best Buy store
  • The return window for phones is shorter than for many other product categories

Need Help Choosing Your New Phone?

Compare new and refurbished phones in just a few clicks, or find the plan that fits your budget and needs.

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Best Refurbished Phone Deals at Bestbuy

Want to save without sacrificing quality? Every refurbished device at Bestbuy is tested, certified, and graded by condition (like new, very good, good) before it's listed for sale.

Bestbuy - FAQ

Answers to common questions about buying a new or refurbished phone at Best Buy Canada.

Does Best Buy Canada sell refurbished phones?

Yes. Alongside new phones, Best Buy offers refurbished models online. Most of them are sold and shipped by sellers on the Best Buy Marketplace rather than by Best Buy itself, so check the Sold and shipped by section on the product page.

What do the refurbished conditions at Best Buy mean?

Refurbished phones are listed in three conditions. Excellent means little to no visible wear, Good means light signs of wear or micro-scratches, and Fair means visible wear or scratches. In every case, the phone has been tested to be fully functional.

Is there a warranty on refurbished phones from Best Buy?

All refurbished products sold on Best Buy include a warranty of at least 90 days. The exact length and terms can vary by seller, so look at the warranty details on the listing before you buy.

Can I return a refurbished phone to a Best Buy store?

Only if it was sold by Best Buy. Phones bought from a Marketplace seller must be returned by mail following the seller's process. If the phone is defective or incorrect, the seller covers return shipping; for a change of mind, the cost is usually yours.

Can I buy a phone with a carrier plan at Best Buy?

Yes. Best Buy and Best Buy Mobile stores sell unlocked phones as well as phones activated with a plan from major Canadian carriers. Staff in store can help you compare options and set up your new phone.

How do I compare Best Buy phone deals on PlanHub?

This page highlights a selection of new and refurbished phones available at Best Buy. Compare models and storage options, then click View offer to complete your purchase on bestbuy.ca.
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