VMedia Internet Reviews
Before jumping the gun and signing up, feel free to read some VMedia internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our VMedia reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these VMedia internet plan reviews.
VMedia internet plans reviews
Are you hesitant to change internet plans? Check out the VMedia internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
VMedia Reviews: What's Not to Love?
With customers all over the country, VMedia manages to accumulate very positive reviews and ratings. Their longtime customers are appreciate of the company's various promotions and discounts. In addition, VMedia reviews praise their simplicity, customer service and transparency. Although there are only a few reviews to deal with, thir overall positivity is a good sign for VMedia.
Last 365 days average
2
All time average
2.7
J.h
nc, quebec
I wish I could give ZERO STARS. THE SO CALLED CUSTOMER SERVICE IS HORRIBLE!!!! TAKE MY WORD FOR IT!!! ****ALSO, THE GOOGLE REVIEWS ARE NOT REAL. **** I REQUEST SERVICE ON JULY 31, 2023. TODAY IS NOW AUGUST 18, 2023 AND HAVE ZERO INTERNET CONNECTION. I requested a service rep to come to our brand new house. They told me to wait 24-48 hours for a "confirmation email". This was going on for 2 More
3 people found this useful
Arthur Brazeau
timmins, ontario
The internet does not work. When you call and talk to tech support, they blame it on equipment and wires that were working 12 hours previous. The it is the fault of the router that is not even connected yet. The problems started the very first day of the contract and continued every day there after. And when I went to cancel, somehow it was my fault for not giving them a chance. You get better cos More
2 people found this useful
Simon
longueuil, quebec
Great price, "OK" service, but network stability has been horrible for ~1 year, especially since early 2023. Connection drops 2-3 times a week.
1 person found this useful
K_ro
montréal, quebec
The connection cuts intermittently but quite frequently and it often the problem requires calling the supplier.
1 person found this useful
Anthony
edmonton, alberta
Sales picks up on the first rings and after the snake oil sold your experience will be hell. Installer had barely any information. He activated the modem and left. The internet never achieved stated speed and dropped constantly. No answer from customer support ever. No answer from customer support.
kat
montreal, quebec
Having benefited from an advantageous package when I was shopping, I want to move a year and a half later. According to vmedia, prices should increase only in the event that I move. not if I stay at my address. I find that absurd. I do not recommend. In addition, at the moment, they are among the most expensive on the market, not to mention network outages.
kat's
referral code
non
CopyMDT
montreal, quebec
THEY ARE LIKE FRAUDS AND LIAR. WORST EVER SERVICE. V-Media is a total nightmare! They take your money, but you get zero service. They lie about installations, never follow up, and don’t care if your connection works or not. Their customer care is non-existent—good luck getting them on the phone! You can’t even cancel without phone confirmation, but no one ever answers. Avoid them at all costs! #Fraud #NoService #WorstISP
Mzee
mississauga, ontario
I used VMedia for two years. I was never happy with the modem/router because the WiFi signal was weak and I frequently experienced instability. When I finally called them to cancel my service, they didn't make it easy. They said they would send me a return shipping label for the rental mod More
Renee
surrey, british-columbia
They messed up hooking up my phone. Spent multiple hrs on the phone with them trying to fix it manually. To no avail. They do not listen and called me back on the wrong # multiple times at the wrong times. Then blame me for the fact I did not answer the phone whenever they decided to call. They took no responsibility for their bad customer service and the fact I do not have a phone.Then they wante More
egliseanjou
montreal, quebec
Yesterday and today September 29, 2024 (Montreal) the internet provided by Vmedia for download is 12.8 Mbps or 0. It happens too often that there are problems with Vmedia. We pay correctly every month, but their service leaves much to be desired. I'm starting to look for another ISP.
