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Xplore Internet Reviews

Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.

Client's Ranking
4.3
Network
4.3
Onboarding experience
4.3
Bill
4.4
Customer Service
4.5
Digital experience
4.4

Xplore internet plans reviews

Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Xplore Reviews: Nationwide Satisfaction

With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.

Last 365 days average

45 reviews

4.3

All time average

266 reviews

3.2

Xplore https://www.planhub.ca/img/logo/internet/xplore.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 266 3.2
Xplore
5
2025-08-06
Impeccable service

A big thank you to Jennifer for great service and impeccable courtesy.

PlanHub

Louise's
Xplore referral code

4177

Copy
Xplore
1
2025-07-10
Do not recommend

I've had a horrible experience with this company the past year and a half. Horrible customer service, the service is almost as bad.

PlanHub
Xplore
5
2025-03-17
Wow great internet and fassssst

Great call to inquire very clear on expectations and plans. Tech was fantastic and extremely knowledgeable……we called installed next day. Now I ask why didn’t I sooner!

PlanHub
Xplore
5
2025-03-15
Efficiency, Customer service

Reliability

PlanHub
Xplore
4
2025-12-30
Good service provider

They provide a good service. I've had no problems with them. They are transparent with price increases

PlanHub
Xplore
2
2025-12-12
Difficult configuration

It was very difficult to connect the first time. Furthermore, when there are problems, the technicians are difficult to understand, and it always takes two hours to resolve them on the phone. For someone who doesn't know anything about it, all these system manipulations might be too complicated.

PlanHub
Xplore
1
2025-11-18
Bs since I went with explore

Piss poor service always on the phone billing or service out now ignorant agents looking for new provider...

PlanHub
Xplore
1
2025-10-07
Awful customer service

Ive been trying to get internet service with Xplore, as that's the only option in my area. The customer service reps are rude and hang up in the middle of a conversation. Just now I was in the middle of explaining what happened and the rep just hung up.

PlanHub
Xplore
5
2025-09-15
Judy

fast internet, great service and support

PlanHub
Xplore
1
2025-04-29
0/5 Poor company Unreasonable delays Prices4xhigh

I do not recommend this internet provider at all. As soon as it snows, you lose Wi-Fi access for days. Their response time to send a technician is completely unreasonable — often taking up to a week — leaving us unable to work online or access essential services, despite paying 4x more than any competitor.Their pricing is outrageously high compared to other providers. The only reason we stayed wit

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PlanHub