If I could give no star or half star I would but it is set up to give at least 1 star. This company sucks your customer service reps are rude as hell I have been without my internet for 3 weeks now no one knows the problem to dates booked where a tech was to come out to fix it which was a no show no call both times I would never refer this company to anyone.

I have personally never had a problem with this company .you pay ur bill and you have no problems even if ur alittle late they give you that grace period .never had rude customer service who ever stated that it wasn't true I have spoken to altima many times and they have dealt with any issues I had with diligence and care I'm very happy as a lon g time customer .I highly recommend them they have been great.

Just received 2 bills in one week for 7 weeks of internet. Was a customer with Citywide for 20 years, now I'm a new customer. Customer service with Altima not very helpful. Time to start looking elsewhere for another internet company, perhaps Purple Cow

I’ve had this internet for a while and had no issues until the past few months. We go days without internet, so finally I call. (I’ve seen Roger’s lines were down so not to flood the lines I waited) The WORST customer service.. they say things so fast and unclear that you’re questioning what was said and don’t even give you a chance to answer.