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Virgin Plus

Founded in 2005, Virgin Mobile was established as a mobile virtual network. In 2009, it was acquired by Bell, and began offering internet and TV plans, as well as exclusive membership deals to its users. They rebranded as Virgin Plus in 2021 to represent the diverse number of services they offer aside from mobility plans. For years, Virgin Mobile Canada was known for its extensive number of partnerships and discounts, which allowed their users to feel as if they were part of an elite club. In addition to their connections with brands like H&M and Porter Airlines, Virgin also offers unique deals on their telecom services. To learn more about the newest Virgin Plus promotions, make sure to check out our website. Overall, Virgin Plus is a strong provider due to two aspects: Their usage of Bell’s expansive mobile network, and their number of exclusive brand deals and discounts.

Client's Ranking
2.5
Virgin Mobile
2.1
Virgin Internet
2.9
28% of people would recommend this brand

View Reviews Internet

View Reviews Mobile

Virgin

Virgin Mobile Plans

Virgin Plus offers a variety of plans, including prepaid, bring your own device, and brand new device plans. Currently, their device plans offer free shipping and a 15-day money back guarantee if purchased online. Virgin Mobile plans are available for all budgets and offer up to 15G of monthly data.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Virgin
$19
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces
Virgin
$20
per month

Plan 20 GB Unlimited calls CANADA-US

20 GB
Unlimited
Quebec
Virgin
$29
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
All provinces except Quebec
Virgin
$34
per month

Plan 50 GB Unlimited calls NATIONAL

50 GB
Unlimited
Quebec
Virgin
$35
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces
Virgin
$39
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
All provinces except Quebec
Virgin
$39
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
All provinces except Quebec
Virgin
$39
per month

Plan 100 GB Unlimited calls CANADA-US

100 GB
Unlimited
Quebec
Virgin
$39
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Virgin
$44
per month
Virgin Plus Cell Phone Plans

Virgin Plus Internet

Virgin currently offers five internet plans, all of which include unlimited monthly usage. Their cheapest plan provides a 10Mbps download speed, while their most expensive plan provides a download speed of 100Mbps. For more information on Virgin Plus internet plans, please check the list above.


Internet 30

Virgin
30 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 15

Virgin
15 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 10

Virgin
10 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 30

Virgin
30 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 15

Virgin
15 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 10

Virgin
10 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet Gigabit

Virgin
1000 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Internet 500

Virgin
500 Mbps
Unlimited
$0 Upfront
$1248 For 2 years
$52
per month

Internet 300

Virgin
300 Mbps
Unlimited
$0 Upfront
$1128 For 2 years
$47
per month
Virgin Plus Internet Plans

Virgin Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Virgin customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Virgin Plus Reviews

Want to hear what people have to say about Virgin? We’ve got you covered. We gathered various Virgin Plus reviews and ratings from authentic customers. We hope you find this data useful!

Last 365 days average

99 reviews

2.5

All time average

439 reviews

3

By specification

Network
2.7
Onboarding experience
2.6
Bill
2.5
Customer Service
2.2
Digital experience
2.6
Virgin https://www.planhub.ca/img/logo/virgin.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 147 2.7
Virgin
3
2023-03-19
Poor customer service

A clerk answers my questions well half the time. For prices, they are more expensive than the competition! Also, they raised my rates without sending me a notice!!! To avoid!

PlanHub

2 people found this useful

Virgin
5
2023-02-23

I moved from Bell to Virgin best choice ever. No overages, no dropped calls. Same plan as bell almost $40.00 cheaper.

PlanHub
Virgin
4
2024-12-12
excellent

very good service

PlanHub
Virgin
2
2024-12-06
Virgin plus experience

Had a terrible experience with Virgin plus customer service. I received a quote from one of the agents for my phone plan and the person told me the quote is valid for one week. Once I called back within that one week period, the other agent told me the quote has been expired, and they basically did NOT honor their initial offer. Also was transfered to a lot of different agents so I had to explain More

PlanHub
Leave a Review Show all 147 reviews
Virgin https://www.planhub.ca/img/logo/virgin.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 292 3.2
Virgin
1
2022-10-07
Internet Outage: Staff Disrespectful

Left us for one week without internet. Staff are disrespectful, hang up the phone in the middle of the conversation , extreme hold time and seems like no one knows how to do the job.

PlanHub

2 people found this useful

Virgin
2
2023-01-02
"Network Issues in Quebec Cities"

we are 4 customers in different locations in Quebec (Quebec, Montreal, Laval, Longueuil) who have experienced exactly the same network instability problems. I am a certified network expert and I can confirm that the configuration of their damn modem Steve is full of errors strongly related to communication problems with their DNS servers, even using a public DNS, the famous Steve manages despite e More

PlanHub

1 person found this useful

Virgin
1
2022-12-13
No Service After One Month

Worst cell phone and cable company and internet 3 days and 2 technicians install internet and 1 month later no cable

PlanHub
Virgin
1
2022-12-09
Daughter's Phone Bill: Shock!

My daughter (grade 9) got phone bill this month, $586. Her cell plan was 20G data limit plan. Without notice she got 3.5G data over the limit (20G). Over 3.5G data Virgin Mobile Canada charged over $551, $15 /100 MB. I could not believe Virgin runs their business like this. Actually I even did not want give them any star!

PlanHub
Leave a Review Show all 292 reviews

Virgin Plus Availability

Due to their relationship with Bell, Virgin Plus boasts impressive LTE mobile coverage of the entire country. To see more specifics about Virgin Plus’ availability, and see whether you’re covered by their mobile network, make sure to check out their interactive coverage map.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



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Frequently Asked Questions about Virgin

Virgin’s mobile plans are favorable for students due to their affordable pricing and access to exclusive deals

Virgin Plus’ payment depends on the specific plan you end up purchasing. Their mobile plans range in price from $28 to $65 a month, while their internet ranges from $30 to $50 a month.

Virgin Plus offers various pricing options for all their services. Based on your budget and your usage/needs, you should be able to find a perfect plan for you.

Yes, Virgin offers nationwide coverage on Bell’s mobile network. To see more details on their availability, try interactive with their coverage map online.

Virgin Plus currently offers all the latest Apple and Android devices with varying prices. To see the full list of smartphones offered, we recommend browsing our Virgin Plus mobility page

Since it uses Bell’s network, Virgin Plus boasts one of the fastest performances in the country.

Virgin Mobile changed their name to Virgin Plus in the Summer of 2021. They decided that the word Mobile in their brand name felt limiting, as their company provides more services, offers and experiences than just mobile plans

Virgin Plus sells 72-hour and 30-day travel passes that allow you to use a certain amount of data without roaming charges. In addition, authorized users are allowed to add 100MB of data per day. This service is called the Travel Pass.

Yes, Virgin Plus offers plans for users who already own a landline phone. For more information on their offers you can visit their website.

Virgin Plus members have access to exclusive discounts and the possibility to go to events; VIP trips, movie premieres, etc.

  • Canada