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Primus

Over 20 years ago, Primus began as an independent provider for long-distance calling. Currently, Primus offers internet, home phone and long distance services, as well as bundles that combine their services. They serve businesses and homes across the country, and aim to do so at affordable prices. Primus internet is offered at a wide range of speeds and prices depending on your location. While some regions can only access download speeds as high as 50Mbps, others can sign up for plans with 1Gbps. Overall, Primus Canada is an appealing choice for Canadians that want to support an independent provider. Depending on where you live, Primus’ home internet plans could be perfect for you.

Client's Ranking
1.9
Primus Internet
2.0
19% of people would recommend this brand

View Reviews Internet

Primus

Primus Internet Plans

All Primus internet plans offer unlimited data. The company aims to provide affordable rates for reasonable download speeds. To learn more about available plans within your region, click on Primus Internet Plans button


Internet 25 Mbps

Primus
25 Mbps
Unlimited
$0 Upfront
$838.80 For 2 years
$34.95
per month

Internet 6 Mbps

Primus
6 Mbps
Unlimited
$0 Upfront
$838.80 For 2 years
$34.95
per month

Internet 50 Mbps

Primus
50 Mbps
Unlimited
$0 Upfront
$838.80 For 2 years
$34.95
per month

Internet 25 Mbps

Primus
25 Mbps
Unlimited
$0 Upfront
$838.80 For 2 years
$34.95
per month

Internet 6 Mbps

Primus
6 Mbps
Unlimited
$0 Upfront
$838.80 For 2 years
$34.95
per month

Internet 50 Mbps

Primus
50 Mbps
Unlimited
$0 Upfront
$838.80 For 2 years
$34.95
per month

Internet 1 Gbps

Primus
1000 Mbps
Unlimited
$0 Upfront
$1438.80 For 2 years
$59.95
per month

Internet 500 Mbps

Primus
500 Mbps
Unlimited
$0 Upfront
$1078.80 For 2 years
$44.95
per month

Internet 150 Mbps

Primus
150 Mbps
Unlimited
$0 Upfront
$958.80 For 2 years
$39.95
per month
Primus Internet Plans

Primus Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Primus customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Sales

Internet Technical Service

Business contact

Primus Reviews

With years of service under their belt, Primus has provided tons of Canadians with unique experiences. To try to visualize these experiences, we gathered some Primus reviews from real customers from across Canada.

Last 365 days average

16 reviews

1.9

All time average

50 reviews

2.4

By specification

Network
1.9
Onboarding experience
2.2
Bill
2.2
Customer Service
1.8
Digital experience
1.8
Leave a Review
Primus https://www.planhub.ca/img/logo/primus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 50 2.4
Primus
2
2023-08-08
Costumer service is the worst

Used Primus for 2 plus years , anytime I have to contact their support or costumer care I end up with bad experience, can’t recommend

PlanHub
Primus
1
2023-06-27
Crappy all around

I find this comany is very slow and keeps crashing and has a lot of error messages. And it has crappy communication when wanting to ask questions.

PlanHub
Primus
1
2023-06-13
Don't even think to go with Primus

We were with Rogers, got a deal on Perkopolis and switched but made a worse decision to go with Primus. So many outages, kids study for university exams, projects and internet is always down, not stable, comes and by the time we try to connect it's gone again. I work from home and had to connect with VPN again and again. They signed us in a contract and we didn't get what we were looking for and More

PlanHub
Primus
2
2024-12-17
DO NOT USE THIS INTERNET COMPANY ... PRIMUS

Internet off for 6 days and before this off and on. I tried to get support but no one calls or comes. They close my ticket. I open it and they schedule tech person for 3 different days and no one shows. They blame Rogers for not coming. I have no idea now how to move forward other than DO NOT USE PRIMUSMore

PlanHub
Leave a Review Show all 50 reviews

Primus Availability

Primus’ services are available nationwide, with some regions having access to more robust plans. To see what Primus’ availability looks like in your region, type in your address on their website to find out.


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Frequently Asked Questions about Primus

After signing up for a plan, Primus will send you a router to help you set up your network. After a few steps, the router will be set up and you’ll have access to Primus internet.

Yes, Primus bundles their internet, home phone and long distance services. Check out their page on bundles to read up on all the details.

Primus may offer competitive speeds and prices in your region.

Currently, customers won’t have to pay an activation fee if they purchase a Primus internet plan online.

Primus offers internet, home phone and long distance services, with the ability to bundle their services at a reduced price.

Primus has been in business since 1997.

Yes, customers in select regions can bundle wireless and home phone plans if they want to. The cost of each additional service depends on your specific plan.

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